An male reported a recent home fire.
His step daughter (who was an adult) left a stove top cooker (that was on) and a bottle of oil (that was too close to the heat) unattended.
By the time the fire was controlled, the kitchen was a total loss.
He reported that they received a $65,000 settlement from the Insurance company for repairs (it must be quite a kitchen!).
He reported the money received would more than cover the cost of the repair/re-model.
He was still annoyed.
"They are compensating me for our loss, but not for my time and all the phone calls I've had to make."
I decided to just say "yeah, I understand," instead of what I was really thinking.